Hi. I was one of the people who had issues with registering our new MP. Mercedes Benz Retail Group we’re not sure how to do it as a motor caravan. They sorted it out after a 2 week delay and it is quite simple apparently. It can be done online very quickly and they just have to change the vehicle type to Motor Caravan. The V5 arrived a couple of days later and all was as it should be.
Buy all your Marco Polo Accessories at the Club Shop Visit Shop
Anyone taken delivery yet of 2021 model?
- Thread starter oxfordpaul
- Start date
Marc o Polo
Active Member
Hi DPS20k,
Could I please ask when you say MB retail Group where did you mean was it online or at a dealership?
Could I please ask when you say MB retail Group where did you mean was it online or at a dealership?
Thank you so much for this clarification. To be honest reading all these posts gets pretty confusing
So we appreciated your reply!
See you on the road!
Marc o Polo
Active Member
Thanks for that DPS20K. I would have expected a franchise dealer (maybe) to be a bit hesitant, but MBRG should have known....? Anyway, you have a wonderful vehicle and from my two months' experience the car only improves the more you drive it. Sounds madness, but the driving experience does actually improve, as I believe it tunes in to your lifestyle. I love "Hey Mercedes" - I told it (her?) so, too, on a drive the other day and it said "and I like spending time with you too".... just utter madness, but so cool - the family cracked up!
I have had a great response from the people involved in selling me the car, but even they admit they are not that well clued up on the vehicle as the spec changes slightly and they haven't in the past sold so many compared to other cars on the forecourt. On the whole I just don't know why I didn't have one before - really is the best car I've ever had.
EDIT:
Vickim - Franchise dealers are great for comparison but do tend to be more expensive...
I have had a great response from the people involved in selling me the car, but even they admit they are not that well clued up on the vehicle as the spec changes slightly and they haven't in the past sold so many compared to other cars on the forecourt. On the whole I just don't know why I didn't have one before - really is the best car I've ever had.
EDIT:
Vickim - Franchise dealers are great for comparison but do tend to be more expensive...
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Phil Melville
New Member
VIP Member
We have had our Marco Polo painted on the lower half and it looks fantastic. We call it de vanning it ! Shortly -we hope - we will have an awning attached. Already have the shower curtain etc.
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Marc o Polo
Active Member
On reflection it does look good..
The fat controller
Active Member
Nice work!
Good to see a bit of individuality there, it often can feel like there are fewer options for that kind of thing with the MP compared to a cali.
I'm guessing a wrap wasn't an option due to the trim line not coinciding with a panel gap?
Just collected our new Marco Polo today, original order in Sep2020. V300d AMG Line. It's beautiful!
Many thanks to all the posts on here that have helped us find water drainage taps and other bits and pieces as we play with it on our drive.
In response to some comment on this thread.....
Aux battery up to 87%, registration document correct with Motor Caravan and PLG, so looking good. I think for MBUX on the phone we need to buy another service, haven't worked out which one yet.
Looking forward to to night's first sleep in the roof!
Many thanks to all the posts on here that have helped us find water drainage taps and other bits and pieces as we play with it on our drive.
In response to some comment on this thread.....
Aux battery up to 87%, registration document correct with Motor Caravan and PLG, so looking good. I think for MBUX on the phone we need to buy another service, haven't worked out which one yet.
Looking forward to to night's first sleep in the roof!
Marc o Polo
Active Member
Hey Chris, That's great! I was in the middle of a food order and your message came thro on phone, no contest, just had to reply... and share your pleasure!! It's great when things go well.. I've never slept in the roof yet...only because you can't budge me from the bottom one...Just sublime.. Better get back to me Kidney beans before I lose me slot. Keep smiling.
Which colour did you choose? I don't know why I ask that but I find myself interested to know. Bye for now.
Which colour did you choose? I don't know why I ask that but I find myself interested to know. Bye for now.
Cavansite blue, which is quite stunning in the flesh.
The fat controller
Active Member
So, we finally got our 220d sport delivered yesterday... A good day!
Very happy with the vehicle, quality is lovely and all very much as expected really. I'll send some pics in due course but at the moment it's on our ugly drive and I can't move it due to an achilles tendon rupture! Soon though...
I do have a question for anyone in recent receipt of a new one - do you have a spare wheel? I can't see one (although looking underneath is tricky in current condition) and there seems to be no jack or relevant tools. Also no sign of the supposed flap you remove at the rear to access it. All this leads me to believe the spare has been ditched, although I do hope someone will correct me!
In addition, I have set up MBUX and MBAC and have no issues operating all the above, including the open/close roof function from my phone. If I can offer any assistance in that area then I'll be more than happy to finally be of use on the forum!
Thanks to all who have posted & helped me to keep the faith over the past 10 months!!
Phil
Very happy with the vehicle, quality is lovely and all very much as expected really. I'll send some pics in due course but at the moment it's on our ugly drive and I can't move it due to an achilles tendon rupture! Soon though...
I do have a question for anyone in recent receipt of a new one - do you have a spare wheel? I can't see one (although looking underneath is tricky in current condition) and there seems to be no jack or relevant tools. Also no sign of the supposed flap you remove at the rear to access it. All this leads me to believe the spare has been ditched, although I do hope someone will correct me!
In addition, I have set up MBUX and MBAC and have no issues operating all the above, including the open/close roof function from my phone. If I can offer any assistance in that area then I'll be more than happy to finally be of use on the forum!
Thanks to all who have posted & helped me to keep the faith over the past 10 months!!
Phil
oxfordpaul
Member
Congratulations! Hope you get to enjoy it soon and look forward to the pics.
As for a spare wheel, well honestly I hadn’t given it a thought! But now you mention I don’t appear to have one assuming it’s at the back below the tailgate and would have no clue what to do if I got a puncture. I’ve not discovered any gunk or blowup device either.
How do u get the roof open/close on the phone? Mine doesn’t have that but would be great if it did.
As for a spare wheel, well honestly I hadn’t given it a thought! But now you mention I don’t appear to have one assuming it’s at the back below the tailgate and would have no clue what to do if I got a puncture. I’ve not discovered any gunk or blowup device either.
How do u get the roof open/close on the phone? Mine doesn’t have that but would be great if it did.
Grand Tourismo
Active Member
Finally Phil, so pleased for you and another big welcome
The storage compartment is on the right as you look in to the boot space at about the level of the stowage compartment lid....if you have one you should find two plastic screw fasteners about the size of Heineken bottle bottoms which twist to open ? I guess it is possible that MB have ditched the spare wheel and tool kit but there must be somewhere to store the towing kit if you have one etc?
Happy figuring out how it all works!!
The fat controller
Active Member
Thanks guys!
I have the compartment for the tools but nothing in it! There was a triangle and towing eye supplied in a bag which can live there but no jack. It's the small plastic cover by the boot closer I don't seem to have, into which you insert the tool to lower the spare. I'm 99% it does without but that's a new concept for me, especially in a vehicle that I hope to be roaming far in!
Paul, if you download the MBAC app onto you phone this gives you remote control of the camping functions. I'm not sure it's genuinely useful but it's a fun toy!
I have the compartment for the tools but nothing in it! There was a triangle and towing eye supplied in a bag which can live there but no jack. It's the small plastic cover by the boot closer I don't seem to have, into which you insert the tool to lower the spare. I'm 99% it does without but that's a new concept for me, especially in a vehicle that I hope to be roaming far in!
Paul, if you download the MBAC app onto you phone this gives you remote control of the camping functions. I'm not sure it's genuinely useful but it's a fun toy!
Grand Tourismo
Active Member
The spare wheel lowering point on my 2017 MP is roughly 25cm right of centre on the rear bumper, just between the door seal and bumper top... there is a Torx bolt and next to that is a square rubber flat bung thing that you need to remove to find the access hole.
Is your MP fitted with run flat tyres maybe? or do you 100% rely on the MB RAC guy?
pumpsmynads
Active Member
Congrats. I don’t have the remote stuff yet but Tony told me I may need to call mbuk which I haven’t had time to do yet. Did you do all the ID checks and stuff in the set up?
Mine shows as incomplete configuration.
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The fat controller
Active Member
Tony sent a link for the Mercedes me which took me to where you are there. You can then sign up for (paid) services such as tracking, stolen vehicle recovery, map updates, etc. If you wish.
That is however distinct from MBAC which controls the camper functions via the van's Bluetooth, which is a free service.
So you have the Mme app and also the MBAC apps both available depending on which functions you want (or both, of course).
The fat controller
Active Member
Oh and also PMN to add that there was a delay of several hours between my setting up Mme and that screen updating to say it had recognised my vehicle.